Refund policy

At TROTRO, we want you to be fully satisfied with your purchase. Due to the limited and exclusive nature of our drops, we do not offer refunds. However, we do offer exchanges or store credit for eligible items returned within 14 days of delivery.

To be eligible for an exchange or store credit, items must be:

• Unworn and unused
• Unwashed and unaltered
• Returned in original condition
• Sent back with all original tags attached

If you wish to exchange for a different size or receive store credit, please contact us before returning your item.

If you experience any issues with your order or delivery, please contact us within 7 days of receiving your order so we can assist you as quickly as possible. Unfortunately, we may be unable to assist with requests made after this period.

Thank you for supporting TROTRO.